The most common questions



We will always be available to answer new questions, you can contact us at any time, in the meantime, however, we have decided to include below some of the most frequently asked questions, so you will have the answer right away.

How do you check- in independently?



It is very simple, on the day of check-in your Host will send you a message on whatsapp or by e-mail (depending on the contact you decided to leave during the reservation) with all the directions and an explanatory video to follow to proceed with the entry, it will be very simple and fast and by doing it independently you can arrive from 2 pm onwards at any time.

Are animals allowed?



Please always notify us before including your best friend in the trip, however, they will be welcome.

Can I request early check-in or late check-out?



We generally try to keep the time slot, but don't worry, always ask the Host who gave you the information to access, if possible we will be happy to come to you for any needs